Question 1

What is NASP?

Accepted Answer

The National Association of Sales Professionals empowers and connects influencers, sales professionals, and industry experts globally. We set the standard for sales Certification & training by supporting people to create long term success in the rapidly evolving world of sales.

Question 2

Who is the CEO Rod Hairston?

Accepted Answer

CEO and Chairman Rod Hairston is one of the fastest-growing authorities in the area of organizational culture, leadership, and human potential. Rod has coached leaders to Forbes's 400 list, star athletes, and organizations like Disney, ABC, and Honeywell. Rod is a dynamic speaker and author of the highly acclaimed book "Are You Up For The Challenge? Six Steps to Lasting Change…Starting Now, Not Someday." Early in Rod's career he got his certification in neuro-linguistic programming (NLP) and neuro-associative conditioning (NAC) and spent several years as a Master Trainer for Anthony Robbins where he then created his own coaching business. He is also the mastermind and creator of the most intelligent, sophisticated, and simple conditioning system in the world.

Question 3

When is the first day I can start a program?

Accepted Answer

All programs have specific start dates that you may sign up for. The Daily Sales Success program can be started on the first day you create your NASP membership or the day you enter the program for the first time.

Question 4

What do I need to be able to complete a program?

Accepted Answer

You need access to the internet through a smartphone, tablet, or computer for the consecutive number of days of your program. You need a valid email account that you can access. You'll be asked to confirm your email address when creating an account for the first time.

Question 5

Are there incentives for completing NASP's programs/certifications?

Accepted Answer

In order to receive program certifications, you must successfully complete the programs at 100% complete and a minimum of 80% on-time. You will have a professional selling Certification to build your resume and speak to with clients and in interviews. Additionally, you will gain access to our Certified members-only community. Becoming Certified also grants you access to the Sales Mastery community. You will also develop and reinforce positive habits and gain an awareness of the beliefs, habits, and patterns that are currently preventing you from reaching your full potential in sales.

Question 6

What does successful completion mean?

Accepted Answer

Successful completion of a program means you've accomplished two aspects required for building new habits: commitment and consistency. First, you've completed your daily or weekly program content at least 80% on-time or better starting from the day the program begins to the day it ends (the extended access and grace period does not count for this). Second, you've completed 100% of the program content. For events, successful completion means that you attended and participated in the entire event.

Question 7

How long does it take to complete the program entries?

Accepted Answer

For daily driven programs, you will spend an average of fifteen to thirty minutes watching short coaching videos and completing tasks that guide you to focus on, write about, and take action toward your goals. For weekly module-based programs, you may spend on average 45-90 minutes per week watching short coaching videos and completing tasks.

Question 8

How soon after the program ends can I purchase or start another NASP program?

Accepted Answer

You can start another NASP program at any time. We recommend waiting to start a new program until after your current program ends.

Question 9

Can I have more than one NASP program going at once?

Accepted Answer

Yes, you can. However, we recommend that you choose one program and complete it before starting another one. Our philosophy is "inch by inch, everything's a cinch". We want you to be set up for success by using the power of commitment and focus on creating the habits that will take you consistently further. There are certain exceptions to this one-at-a-time recommendation for Certified members already in Sales Mastery.

Question 10

Can I take the same program more than once?

Accepted Answer

Yes, you can! Our programs are designed to meet you wherever you are in your growth journey to support you in reaching your next level growth goals. Because the psychology of human behavior and growth is a core driver in the development of our programs, many members find new insights, revelations, and continued growth as they take programs multiple times.

Question 11

Can I share the same program login with my spouse, partner, or friend?

Accepted Answer

NASP's programs are designed for individual participation. Please do not share your login with others. Your account is private and secure, and your program entries are designed for your own personal growth journey.

Question 12

How do I unsubscribe from Daily Sales Success or Program Emails?

Accepted Answer

Go to your Email Preferences by going inside the Program, clicking on the three vertical dots to the far right, then clicking "Program Settings". Click No under "Would you like to receive a daily teaser email".

Question 13

How do I unsubscribe from Newsletter Emails?

Accepted Answer

You can unsubscribe by going into your newsletter email, scrolling to the bottom, and click on "Manage Preferences". That will open up a window that allows you to choose whichever emails you don't want to receive, including a button that says "unsubscribe me from all mailing lists".

Question 14

How do I earn NASP Points?

Accepted Answer

NASP points are earned through various activities: Complete your Daily Sales Success goal on-time (50 points), complete late (25 points), share your goal within NASP (10 points), connect with another member (5 points), submit a testimonial (25 points), upload your photo (50 points), and many more activities. Sign up for the Daily Sales Success program to start earning points!

Question 15

Is there an app for this program?

Accepted Answer

There currently is no app. The website is designed to work efficiently on all smartphones and tablets.

Question 16

How do I purchase a program?

Accepted Answer

Go to www.NASP.com and click on "Programs" and a drop-down menu will appear. Choose the program you want, register for the program on that page, and complete the information to purchase the program. You may use Visa, Mastercard, American Express, or Discover. Follow the instructions to confirm your email and select your start date.

Question 17

What if I do not see a start date that works for me when registering for a program?

Accepted Answer

If you do not see a start date far enough out in the future, you can purchase the farthest out day that you see and reach out to us to request the date to be pushed back.

Question 18

Can I purchase a program to gift to others?

Accepted Answer

Yes, you can! Go to www.NASP.com and click on "Programs" and choose the program you want. Look for the button that says "Gift This Program." Select the number of programs you want to purchase and enter your payment information. After purchasing, you can view your gift codes by logging in and clicking on "Promotions Codes" in your profile menu.

Question 19

How can I pay for a program?

Accepted Answer

Payment is processed on www.NASP.com and can be made by Visa, Master Card, Amex, or Discover.

Question 20

How do I change my credit card information for subscription or installment payments?

Accepted Answer

Please send in a support ticket and our team will connect with you within 24 hours to assist you in making the change.

Question 21

Is my payment refundable?

Accepted Answer

We are committed to your growth and success within our programs and events. If you have successfully completed one of our programs or attended one of our training events and feel you didn't experience professional growth, we ask you to submit a support ticket letting us know. Upon receiving your support ticket, an advisor will reach out to you to discuss next steps. Successful completion means completing at least 80% on-time and 100% of the program content.

Question 22

What if I have purchased but not started a program, and realize I need to start on a different day?

Accepted Answer

If the program has not started yet (before day one), and you decide you want to move your start date, log in to your profile and select the View Registration/Options button next to the Enter Program button and follow the instructions to select a future date available to you.

Question 23

How do I get support from the NASP Team?

Accepted Answer

Log on to www.NASP.com. For General Questions: If you have not yet registered as a member with NASP, you can select "Contact Us" at the bottom of the home screen and send us an email. Someone from the NASP Team will respond within 24 hours of the ticket being submitted.

Question 24

How do I submit a testimonial for a program?

Accepted Answer

At any time after you've purchased a program, login to www.NASP.com and you'll see a link to share a testimonial on the main menu of the site. You will also be asked for a testimonial at the end of your programs. Additionally reach out to us if you would like to give a video testimonial and we will give you a special deal on your next program.

FAQ - Frequently Asked Questions

General

Program Purchases

Support Tickets

Still Have Questions?