Resilience Increases your Sales Success! So how Resilient are you?


How resilient are you?

Reading a recent newspaper article by Adrian Furnham, professor of psychology at University College London, reminded me of just how importance resilience is when it comes to achieving success.

In fact I would go as far as to say that you would struggle to succeed in anything without resilience.

Especially in sales and business

Resilience after a 'no'. Resilience if you're falling short of your target. Resilience when a customer tells you they are now buying from somewhere else. Resilience when the phone doesn't ring.

I've picked out some extracts from the article and added my own take...

"Resilient people cope better. They bounce back faster. They carry less baggage from the past. They feel less influenced by fate, less victims of luck, more in control. Crucially, they are able to maintain a steady course when the economic, political and psychological weather deteriorates. Resilient people know who they are, who they can count on and where and when to get help.

Resilient people are hardy and have good coping skills. When resilient people get stressed, which inevitable they will, they are able to reduce its effects quickly and efficiently".


How useful would all that be in sales? Very!

Can you learn resilience?

Is it possible to change your mindset? Change the way you look at the world? Having trawled the world of self help books Adrian Furnham has come up with a 'super-list' of things to do to build up your resilience..and I wholeheartedly agree with his summary...

1. Visualise first, then enact how your capabilities will enhance your performance

2. Remind yourself of what you are really good at and what others value you for

3. Take control of your life and drop all that negative "can't do" thinking

4. Try serious optimism -- do "glass half full" and opportunity thinking

5. Reduce your stress levels by being more realistic, calling on the support of others and expressing your feelings more

6. Ask for help and give help to others when they need it

7. Learn to be comfortable with conflict

8. Invest time in your learning

9. Work on your mental and physical fitness

10. Reframe the way you see setbacks. Think of them as learning challenges rather than fatal setbacks.

11. And finally...Buck up, tighten up and toughen up

When (today) will you start?


Adopt these "commandments" and your sales will improve -- I've absolutely no doubt about that. These guidelines are all about the inner you -- and it's the inner you that can make or break ANY sale.

They really are a great set of mantra's to adopt. At The Sales Consultancy we love this list -- no surprise given that pretty much everything on the list is embedded into our training programmes!

So get more resilient -- and notice your sales increase.

It's all about The Psychology of Sales!

Until next time.

Leigh

For previous 'Tricks of the Trade' go here
Leigh Ashton
ABOUT THE AUTHOR
Leigh Ashton> website | all articles
Hi I'm Leigh Ashton of Sasudi

Whether you're a small business or a leading brand, an area manager or a Chief Executive, whether you're new to sales or an experienced sales professional. Even if you're not in sales at all but want to understand it, you've come to the right place.

The World of Sales is changing.

Today's conventional sales training doesn't address the psychological barriers that get in their way.

My approach takes your sales team through a process that:

* Helps them identify their psychological barriers and gives them the tools to overcome them
* Teaches them how the mind works so they can keep motivated and stay focused
* Gives them the ability to identify the psychological patterns of their clients and prospects so they connect with them at a deeper level and close more sales

And at a higher level...

* It creates more success in other areas of their lives so they are happier generally...and happier sales people generate more sales

Wherever you are on your personal sales journey what's the best course of action for YOU.

- Sales Training - that actually gets results
- Leadership and Management
- Personal Coaching and Mentoring
- Sales Mentoring Programme
- NLP (Neuro Linguistic Programming) and how it can help you accelerate your success
- Keynote Speaking
  • /data/userPictures/7585F804-FD3F-4958-A99A-3BC0F181CE31.jpgBrittany Miles5/2/2016 5:34:20 PM
    Using the "fake it till you make it" concept can also help with the negative thinking.

  • /data/userPictures/841F1C32-F49F-447C-BCFE-054E3791A3D1.jpgPatrice Henderson6/21/2016 8:26:48 PM
    Resilience is definitely important in sales because not every sale will close so you have to be optimistic when anticipating closing a sale!

  • /_ckcommon/images/blanks/userPictureFemale.jpgColleen Fehm7/26/2016 10:50:59 PM
    Definitely agree that having resilience is key. Need to shake off any negativity from a bad call/no/etc and be 100% positive and energetic for the next client I talk to that day

  • /data/userPictures/959514EE-95E6-4BAE-BA91-9FBDE2162E53.jpgEdward McAlexander, CPSP11/25/2016 5:27:21 AM
    Agreed! Well written

  • /data/userPictures/3243AF74-6C14-4A30-9F93-4A87DE5AAC5A.jpgLeigh Ashton12/4/2016 3:16:02 AM
    Thanks Edward and Thanks for the shares :)

  • /data/userPictures/994301F7-E017-4800-93AB-5C2DC1DE7CE4.jpgMarco Sanchez3/2/2017 12:51:15 AM
    Hi Leigh!

    As always, great article! Thanks for sharing! I really loved this because is like the type of tools or food that the soul, the brain, need in order tune again to a positive mindset, attitude, mood. I like applying intelligence and matureness to my life in order to be more productive and fade away from being a victim.

  • /data/userPictures/3243AF74-6C14-4A30-9F93-4A87DE5AAC5A.jpgLeigh Ashton3/10/2017 5:09:14 AM
    You're welcome Marco, glad the article could help. Leigh :)

  • /data/userPictures/957C3A23-2D56-4FC9-9E24-CCCCBEC66BDB.jpgAngela Gee3/14/2017 9:00:38 PM
    Resilience is a part of sales. As a sales person you must adapt and keep moving forward.

  • /data/userPictures/3243AF74-6C14-4A30-9F93-4A87DE5AAC5A.jpgLeigh Ashton3/20/2017 9:06:52 AM
    Agree Angela. Thank You - Leigh :)